Confronting direct reports about performance issues can feel overwhelming, especially for first-time managers, who may worry ...

Entrepreneurs walk a razor-thin line between telling compelling stories and peddling lies — a misstep can easily lead to slipping into what the authors call the “deception trap.” It starts when ...

Some traditional retailers — including Walmart, Target, and Best Buy — are adopting third-party marketplaces , which c onnect customers with external sellers and thereby offer customers a much broader ...

Making your AI tools look human or dehumanizing them altogether are not the best ways to win over your users. Instead, show ...

Since the 1960s, there has been a quest to find ways to address the tidal wave of paper deluging organizations. The latest ...

Failure in the form of network disruption or poor bandwidth has always been unacceptable to every network user, but it is ...

Many negotiators miss opportunities by viewing negotiations as purely competitive, where one side’s win is the other’s loss. Others focus only on securing the best outcome for themselves, ignoring ...

Since OpenAI announced ChatGPT in November of 2022, many business executives have focused their attention on generative AI. This relatively new technology set off a frenzy around AI and caused ...

For decades, companies have struggled to capture and integrate data into their decision-making. In spite of protracted efforts, the results have been decidedly mixed. Last year, just 37% of ...

The firm’s new strategy prioritized flexibility and efficiency. The consulting firm McKinsey has helped its clients navigate disruption in a wide range of industries. But what can we learn from ...

Summary. Corporate executives often use war metaphors like “declaring war on the competition” to project strength and confidence in their strategies. Research reveals that these aggressive ...

Imagine arriving eagerly on your first day at a new job, only to find that you’re immediately asked to install location-tracking software, sign a mandatory arbitration agreement, or close your ...