TP (formerly Teleperformance), the global BPO giant, has acquired Agents Only, an AI-enabled crowdsourcing platform that connects enterprises with certified skilled professionals across the globe. The ...

In January this year, a TaskUs agent in Indore, India, was caught on camera using her mobile phone to snap screenshots of her workstation. What followed was a storm. The BPO launched a full-blown ...

Mumbai-based IT and BPO services firm Hexaware has opened a new delivery center in Chicago, aiming to strengthen its foothold in the U.S. Midwest. The company says the new office will allow it to ...

In the first quarter of 2025, Colombia recorded an 8.3% rise in the number of microbusinesses compared to the same period ...

Argentina’s Supreme Court has handed former President Cristina Fernández de Kirchner a lifetime ban from holding public ...