Walmart recently rolled out a new item that could give KFC a run for its money. The fast-food giant saw its chicken and ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Fast food corporation Yum! Brands announced a major leadership change as Chief Financial Officer Chris Turner will step into ...

While rivals scramble to improve their menus, apps, and order accuracy, Chick-fil-A’s consistent excellence in customer satisfaction is a feat unmatched by any other restaurant brand. Not McDonald’s.

As technology reshapes customer behavior and operational standards, quick-service restaurants are under growing pressure to ...